Remove Two-Factor Authentication (2FA) from Your OneMoneyWay Account

Open your authentication app (Google Authenticator, Microsoft Authenticator, or Authy) and follow the steps based on the app you’re using:

Google Authenticator

1. Open the Google Authenticator app.
2. Swipe left on the OneMoneyWay account.
3. A prompt will appear.
4. Tap Remove account to confirm.

Microsoft Authenticator

1. Open the Microsoft Authenticator app.
2. Tap the OneMoneyWay account.
3. Tap the gear icon in the top-right corner.
4. Tap Remove account.
5. Confirm by tapping Remove account again.

Authy

1. Open the Authy app.
2. Swipe left on the OneMoneyWay account.
3. Tap the red recycle bin icon.
4. Confirm by tapping Delete in the prompt.

If you removed the OneMoneyWay entry by mistake, you can re-enable 2FA on your new or current device using your Recovery Key.

1. Copy your Recovery Key (the one shown during 2FA setup).
2. Open your authentication app (Google Authenticator, Microsoft Authenticator, or Authy).
3. In your authentication app, choose the option to add a new account using a Setup Key (manual entry).
4. Name the account “OneMoneyWay” and paste the copied key, then save.
5. Your OneMoneyWay account will be added to the app, which will begin generating a 6-digit code.
6. Use that code to log in and continue using 2FA as usual.

If you’ve lost access to both your authentication app and your Recovery Key, contact OneMoneyWay Support to reset your 2FA.

1. Email support@onemoneyway.com.
2. Our support team will guide you through a short verification process.
3. Once verified, they will reset 2FA on your account so you can set it up again.

• If you’re unsure whether 2FA has been fully removed from your account, contact support@onemoneyway.com.
• For step-by-step setup instructions, see our 2FA Setup Guide for Web App or 2FA Setup Guide for Mobile App.
• If you lost access to your account and cannot recover it using the Recovery Key, our support team can help reset your 2FA after verification.