Get in touch

Ready to explore your business goals? Reach out to us via message or the form below for a complimentary consultation. Our experienced experts are eager to discuss your business banking needs.

General enquiries

For any questions or information about OneMoneyWay, our team is here to assist you. Reach out to us anytime at
info@onemoneyway.com

Client support

Our dedicated support team is available to assist you with any issues or inquiries regarding your account. Reach out to us anytime at
support@onemoneyway.com

Lost or stolen card

If your OneMoneyWay card is lost or stolen, please report it immediately to protect your account. Please call
+45 89 87 65 56

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Need a little more help?

Frequently asked questions

Is OneMoneyWay a bank?

OneMoneyWay is a payment and financial management platform. Although it is not a bank, OneMoneyWay provides a payment platform enabling companies to avail specific regulated services offered by our trusted partners. These services include business accounts, corporate cards, acquiring, currency conversion, SEPA, SWIFT, and more.

How long time does it take to open an account?

Usually, it takes 2-4 weeks after you have submitted relevant documentation for our partner’s professional compliance team to perform the review and open the account.

Is the account opening process remote?

Account opening with OneMoneyWay is 100% digital. You will be able to get your dedicated IBAN right after passing the online onboarding process. This can be completed in 1 to 3 business days after you’ve been approved by our partner’s compliance team.

Does my company have to be registered in Europe or the UK?

We can only provide access to our platform for companies registered in the European Union, EEA, or the United Kingdom.

What companies can you open accounts for?

We can accept a broad variety of industries. If you are unsure whether we can take you on as a client, please refer to our partner’s risk appetite statement:
https://www.b4bpayments.com/prepaid/risk-appetite-statement/

What is the price?

We consider factors such as the type of business account and your business needs when calculating your monthly fee. Contact a representative to learn more about our pricing structure.

Who are OneMoneyWay’s partners and which financial services are they providing?

For Accounts, Payments, Cards, and FX in the EEA & the UK, our Partner B4B Payments powers every transaction.
https://www.b4bpayments.com/prepaid/

Payment Card Solutions (UK) Limited, trading as B4B Payments, is a financial technology company authorized by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 930619).
https://register.fca.org.uk/s/firm?id=0014G00002WxvxSQAR

UAB B4B Payments Europe is authorized by the Bank of Lithuania as an Electronic Money Institution (Licence No: 76) under the Law on Electronic Money and Electronic Money Institutions 2011.
https://www.lb.lt/lt/finansu-rinku-dalyviai/uab-b4b-payments-europe

For Card Acquiring Services in EEA and the UK our Partner Shift 4 powers every transaction.
https://www.shift4.com/

Shift 4 is a trading name of CREDORAX BANK LIMITED, authorized as a credit institution by The Malta Financial Services Authority (MFSA) with MBR Registration Code C 46342.
https://www.mfsa.mt/financial-services-register/

Which services are OneMoneyWay providing?

OneMoneyWay provides a digital platform where companies across Europe and the UK can access certain Financial Services provided by regulated partners. OneMoneyWay itself does not provide any regulated services.

How to complain?

All complaints regarding the platform or customer support must be directed to
support@onemoneyway.com

Complaints regarding financial services must be directed to the Partner offering them:

Accounts, payments, and cards
complaints@b4bpayments.com

Card acquiring services
support.europe@shift4.com