Get in touch
Ready to explore your business goals? Reach out to us via message or the form below for a complimentary consultation. Our experienced experts are eager to discuss your business banking needs.
General enquiries
For any questions or information about OneMoneyWay, our team is here to assist you. Reach out to us anytime at
info@onemoneyway.com
Client support
Our dedicated support team is available to assist you with any issues or inquiries regarding your account. Reach out to us anytime at
support@onemoneyway.com
Lost or stolen card
If your OneMoneyWay card has been lost or stolen, please contact your personal advisor immediately or email:
support@onemoneyway.com
Need a little more help?
Frequently asked questions
Is OneMoneyWay a bank?
No, OneMoneyWay is not a bank. It is a financial platform that provides business payment and money management solutions.
OneMoneyWay enables access to regulated financial services, such as business accounts, corporate cards, payments, and currency exchange, through partnerships with licensed financial institutions.
How long time does it take to open an account?
Most accounts are opened within 24-72 hours once all required documents have been provided.
During this time, our trusted partners conduct a compliance review to ensure everything is in order.
Is the account opening process remote?
Yes, account opening is 100% digital.
Our streamlined onboarding process allows you to open an account remotely, without any paperwork or branch visits. After completing the application and passing compliance checks, your account is usually ready within 1 business day.
Does my company have to be registered in Europe or the UK?
Yes, your company must be registered in the United Kingdom or the European Economic Area (EEA) to be eligible for onboarding.
At this time, we only support businesses incorporated in these jurisdictions due to regulatory and compliance requirements.
What companies can you open accounts for?
We support a wide range of businesses registered in the United Kingdom and the European Economic Area (EEA).
This includes limited companies, startups, and established businesses, subject to our onboarding criteria and compliance checks.
Please note that eligibility depends on factors such as your business activity, structure, and risk profile.
What is the price?
Our pricing is customized based on your business model, usage, and service requirements.
This typically includes a monthly fee along with transaction-based charges. For a full breakdown tailored to your business, please contact us.
Who are OneMoneyWay’s partners and which financial services do they provide?
For the provision of e-money services in Denmark, Sweden, Norway, Romania and Poland, our partner EPMAP Limited powers every transaction.
EPMAP Limited is a company registered in Cyprus with registration No. HE 388513, authorised as an Electronic Money Institution (EMI) by the Central Bank of Cyprus (CBC) with license No. 115.1.3.32 / 2021.
For accounts, payments, cards, and FX in the EEA & the UK for certain clients, our partner B4B Payments powers every transaction.
https://www.b4bpayments.com/prepaid/
Payment Card Solutions (UK) Limited, trading as B4B Payments, is a financial technology company authorized by the Financial Conduct Authority to conduct electronic money service activities under the Electronic Money Regulations 2011 (Ref: 930619).
https://register.fca.org.uk/s/firm?id=0014G00002WxvxSQAR
UAB B4B Payments Europe is authorized by the Bank of Lithuania as an Electronic Money Institution (Licence No: 76) under the Law on Electronic Money and Electronic Money Institutions 2011.
https://www.lb.lt/lt/finansu-rinku-dalyviai/uab-b4b-payments-europe
For card acquiring services in the EEA and the UK, our partner Shift4 powers every transaction.
Shift4 is a trading name of Credorax Bank Limited, authorized as a credit institution by the Malta Financial Services Authority (MFSA) with MBR Registration Code C 46342.
Which services are OneMoneyWay providing?
OneMoneyWay provides a digital platform where companies across Europe and the UK can access certain Financial Services provided by regulated partners. OneMoneyWay itself does not provide any regulated services.
How to complain?
All complaints regarding the platform or customer support must be directed to
support@onemoneyway.com
Complaints regarding financial services must be directed to the Partner offering them:
Accounts, payments, and cards
complaints@b4bpayments.com
Card acquiring services
support.europe@shift4.com
For complaints regarding onemoneyway.eu and EPMAP Limited, please direct these complaints to:
info@mapepay.eu